Blog, Service Questions

Eagle Crusher Service: With You 24/7

Eagle Crusher Service: With You 24/7

While Eagle Crusher’s Service Team has been sharing advice and tackling frequently asked questions regarding rock crushing equipment, there is a lot more to what they can do to keep you up and crushing. When you purchase or rent heavy equipment, you want to be certain that the team behind the equipment will be there to help you throughout your journey. From setup to unexpected down times, it’s important to know who you can trust with your invaluable time. Not only does Eagle Crusher have a large network of authorized dealers, but a team of knowledgeable and proactive Service Technicians. Other than sharing their knowledge in monthly blogs, what does the Eagle Crusher Service Team do?

Setting Up & Starting Up

As soon as your equipment is delivered, Eagle Crusher’s Service Technicians are there ready to help set up. From supervising installation, to turning the wrenches themselves, the Service Technicians are there to assist in setting up your site. While preparations, such as concrete pads and cribbing, should be done prior to set up, the service team is also there to help with site recommendations to ensure your crusher won’t have unexpected downtimes due to site issues.

While on site, you can tap into their vast knowledge of the equipment so that when you are ready to go, you will be even more familiar with your crusher. The Service Team is there to assist in every aspect of setting up to make sure that the startup goes smoothly.

After startup, the Eagle Crusher Service Team helps you readjust the necessary items, such as belts, so that the equipment is ready to start crushing it.

Portable Crusher Service Trainings

Not only does Eagle Crusher’s Service Team provide monthly training in their Service Questions, but they also provide in-person training. Whether you want to do the training at Eagle Crusher’s headquarters and manufacturing facility, or on your own site with your own equipment, Eagle Crusher’s Service Team is available to provide personalized training that covers topics from preventative maintenance to plant-specific needs.

If you’re interested in training your team, reach out to Service@EagleCrusher.com for more information.

 

Immediate Portable Crusher Service Response

When it comes to portable crusher service, sometimes you have questions that come up that you need answers to right away. Although the owner’s manuals are always available to you, there might not be the time to step away and find the answer. That’s where Eagle Crusher’s Service Team comes into play. If you need in-person assistance, the network of authorized dealers are there to answer questions and visit on site if necessary. If a question comes up that requires immediate answers to prevent unnecessary downtime, you always have Eagle Crusher’s Service Team an email, or a phone call away.

Trusting the Portable Crushing Service if There for You

We know that portable crushing equipment is a big investment, so we want you to feel comfortable in your journey by providing various Eagle teams, but especially Eagle Crusher’s Service Team. While Eagle Crusher has a fantastic Parts Team, Shipping Team, Transportation Team, and more, the team that will support you in all aspects of your portable crushing task is the Service Team and they are ready to be there for you.

Once you buy Eagle Crusher equipment, you become part of the family and family has your back, no matter what.